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Contact Center features View and monitor outbound calls - Windows, macOS Supervisors can use the Engagement tab to view details on outbound calls that agents made from the supervisor's assigned queues. Supervisors can also monitor agents' outbound calls from these queues listen, whisper, barge, and takeover.
S elect outbound caller ID number - Windows, macOS Agents can an outbound caller ID number belonging to an associated queue before they make an outbound call. Invite by phone during video calls - Windows, macOS During video calls, agents can invite a participant to the calls by calling out a phone number.
The participant can answer the phone to join the video call by phone. Previously, only voice engagements were supported.
Notification when voice call is taken over -Windows, macOS When a supervisor or another agent takes over a voice call, the original agent on the call will see a banner message notifying them that another user is taking over the call.
Sound notification enhancements for customers - Windows, macOS Customers will hear a sound notification while in the Waiting Room for video engagements when an agent has accepted the engagement. They will also hear a notification when another participant joins the call. Release notes for Zoom for Intune For full notes including version numbers, please see the operating system release notes. Intune for Android Intune for iOS Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.
New and enhanced features General features Ability to hide sensitive information in push notifications - Android, iOS If enabled in web settings, sensitive information, such as meeting details and chat messages, will be not included in push notifications on mobile devices. Support for Apple authentication - Android Users will be able to sign in with their Apple ID on the Zoom desktop client and mobile apps. Meeting features Rename participants in Waiting Room - Android, iOS Hosts and co-hosts can rename meeting participants in the waiting room before they enter the meeting.
Webinar features Webinar Backstage - Android, iOS The webinar host and other panelists can move between the backstage area, which is not visible or heard by attendees, and the live webinar area, which is visible to and heard by attendees.
Webinar Session Branding - Android, iOS Hosts can customize the appearance of the in-webinar experience by adding a wallpaper behind the video tiles, setting a common virtual background for all panelists, and providing name tags for each panelist.
Hide profile pictures for unmuted or promoted attendees - Android, iOS Admins and webinar hosts can restrict the use of profile pictures for panelists and attendees when they are unmuted or promoted to a panelist. Chat features Cloud storage support for SharePoint - Android, iOS Users can set the default file storage for newly created channels to SharePoint, the third-party cloud storage service.
This also allows users to create new Office documents right from cloud storage-backed chat channels. Cloud storage support for Box - Android, iOS Users can set the default file storage for newly created channels to Box, the third-party cloud storage service.
Zoom Products Rooms and Workspaces Zoom on windows needs darkmode. Zoom on windows needs darkmode. Bobjoerules Observer. All forum topics Previous Topic Next Topic. Nafi Participant. Hi here is what i found : The Zoom Application on Windows, iOS, and Android support the high contrast settings defined in the system preferences.
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Browse All Buying Guides. ExpressVPN Review. Nomad Base One Max Review. JBL Clip 4 Review. Select Dark Mode , then choose On. Mac Windows Android Click your profile picture in the top right. Select Preferences. Select Themes. Ask the Community Join the conversation with other customers. Ask our virtual agent Get answers to Skype questions.
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